Why did you decide to get a loft conversion?
We considered moving house but could not find a house in the right area which ticked all the boxes. We liked where we lived and it is ideally located for our children’s schools so we decided to save the stamp duty cost and add value to our home by extending into the loft.
How many other quotes did you get before going with The Loft Room?
Three; The Loft Room was the middle quote.
Why did you choose The Loft Room in the end?
Prior to getting a quote we loved their online pictures, the style ideas and had read their reviews. The photos of their previous work were so good we were concerned that they would be out of our price range. When we received the comparably priced quote we were thrilled and didn’t think twice about choosing them.
What do you think of The Loft Room’s customer service?
The Loft Room is a family run business, including the office team, they really care about ensuring you get the best service. All communications were acknowledged and quickly resolved. The Directors are also involved, conducting site visits to ensure that the build was running to plan and were happy.
How did you find the loft conversion experience as a whole?
You have to let people inside your family home so It’s obviously extremely important to pick a trusted company. Our build was during the winter, Covid and home working. The tradesmen did everything they could to keep disruption to a minimum and accommodate our lives! The Loft Room and our Carpenter managed everything for us, ensuring all the trades were present when required, communicating plans and taking us into the loft regularly to discuss and explain the process. We asked them to give us design ideas throughout and they adapted plans and trades to ensure we achieved all our requirements. We expected a stressful experience but it ran smoothly and finished on-time.