Why did you decide to get a loft conversion?
With a growing family, it became essential to expand our space and a loft conversion was the most cost-effective solution compared to moving to a new house.
How many other quotes did you get before going with The Loft Room?
Two quotes. However, we contacted four companies.
Why did you choose The Loft Room in the end?
It just felt right. From the initial enquiry through to the site visit, everything was telling us that we should go ahead with The Loft Room. Everything was clearly explained and very transparent.
What do you think of The Loft Room’s customer service?
Their customer service was excellent — it was faultless right from the start to the end. Everyone is on hand should you have any questions; even down to the nice simple WhatsApp group, it all added to the customer service experience.
How did you find the loft conversion experience as a whole?
At first, it was quite a daunting experience. However, The Loft Room put us at ease. We really didn’t need to worry; the loft was completed with minimal disruption and it didn’t affect day-to-day living like we thought it would. Great people with great skill sets made this project easy.