Why did you decide to get a loft conversion?
We had moved from our 2 bedroom flat in South London to Kingston and recently had our 2nd child, we’d always wanted to have our own ‘adult’ space – just a place to get relaxed and not have clutter and toys around, so we decided to get our loft done and make the space perfect for us!
How many other quotes did you get before going with The Loft Room?
We had 3 quotes.
Why did you choose The Loft Room in the end?
We chose The Loft Room because they were very competitively priced as some of the other quotes seemed to have extras. The other reason was the professionalism of The Loft Room, from the initial visit right to signing the contracts we felt comfortable and assured about what to expect and looking at previous work they’d completed we knew we’d made the right decision – we had also seen lots of lofts being done by The Loft Room around our area.
What do you think of The Loft Room’s customer service?
Customer service was good, the actual build team and project management we really couldn’t fault.
How did you find the loft conversion experience as a whole?
The noise was a lot less than we thought it was going to be, the same goes for the mess and dust! General day to day it didn’t have much impact on us as the build team never needed to come into the house. We found this really great and although we wouldn’t of minded them coming in, it felt like everyone could get on with their day and not worry if we needed to go out!