Why did you decide to get a loft conversion?
We brought the house 3 years prior due to it clearly lending itself to be converted without the need for the stairs to interfere with any of the existing double rooms. When the time was right, we went for it.
How many other quotes did you get before going with The Loft Room?
We had 3 quotes in total.
Why did you choose The Loft Room in the end?
Paul was the second to visit and was by far the most knowledgeable. This was new to us and he explained everything well without the feeling of being forced in any direction. It’s hard to exactly articulate, we / I just got a very good feeling.
What do you think of The Loft Room’s customer service?
Excellent. A caring team, all very friendly who genuinely care about your loft just about as much as you do. In fact, Paul at the end I think cared more than I did as his OCD would not allow for a slightly untidy edge to pass. This was put right within a few hours.
How did you find the loft conversion experience as a whole?
Perfect. Surprising. Enjoyable. Perfect as everything ran as I was told it would. Nothing we were told or that we read in their reviews was inflated or false. Surprising as I was sceptical about the building trade and whilst it probably speaks more about me then about builders, I was always waiting to be disappointed. That day did not come. Enjoyable, which is surprising as for 7 weeks we had builders and skips etc, but it was a great experience and I really enjoyed the process and being a part of the process.