At The Loftroom we take data usage seriously. We value transparency and want you, as our customer, to be fully aware of what personal information we collect and how that data is used. Below you can find our Privacy Policy that outlines our usage and further steps you may wish to take to protect your personal information. If you have any questions related to our Privacy Policy below, please feel free to contact our data protection officer Rich Conlin at rich@the-loftroom.com.

Types of data we collect

Cookie Policy

What are cookies
Like most websites, our site uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as phones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our website. They may also be used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected
Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This may include information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. We may use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?
There may be cookies stored on your computer or other devices when you access our website that are designed by:

  • Third parties who participate with us in marketing programmes.
  • Third parties who broadcast web advertisements on behalf of us.

The main purposes for which cookies are used are:

  • For technical purposes. This is essential to the effective operation of our website, particularly (if relevant) in relation to on-line transactions and site navigation.
  • To give us the relevant information to potentially market to you, particularly web banner advertisements and targeted updates.
  • To enable us to collect information about your browsing patterns in order to continuously improve our service to you.
  • To enable us to meet any contractual obligations with third parties services

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Apple Safari
Opera

What happens if I disable cookies?
This depends on which cookies you disable, but in general there’s a danger that a website may not operate properly if cookies are switched off. If you only disable third party cookies, you may, for example, be prevented from making purchases on websites. If you disable all cookies, you may also be unable to complete purchases and carry out further actions on a website.

Google Analytics

This website uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This is used to find out things such as the number of visitors to the various parts of the site. This information is anonymous. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We collect personal information. We may use that information for a couple of reasons: to tell you about stuff you’ve asked/permitted us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails (if available) or by emailing our data protection officer.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Rich Conlin at rich@the-loftroom.com. If you have any issues with how we process data, you have the right to raise a complaint with the Information Commissioner’s Office.

We cover Berkshire, Surrey, Hampshire, Middlesex and South West London
Areas we cover